An email from a Nigerian prince promising millions of dollars. A lose-weight-fast wonder pill. A "1,000 Free Hours" CD-rom from AOL. The subject of the song "Can't Take My Eyes Off You" by Frankie Valli... It's not uncommon to encounter things that are just too good to be true, and the ERP world is no exception.
You may be familiar with The Service School, which has been one of Single Source's offerings for years. In the spring of 2017, we really jumped into renewing our focus on it. Now, The Service School's flexible approach to software education and implementation is unique to Single Source, and there are many exciting developments on the horizon! To dive deeper, check out this interview with our Director of Customer Enablement, Gordon Smith!
Have you met Stacy? She originally started working at Single Source in 1994 as our receptionist. She was a fixture within our administrative and sales support team until 2011, when our acquisition brought about many changes. In January of this year, she agreed to come back as our Office Manager, and we are so excited to have her back on the team!
Please enjoy this guest blog from Single Source's partner CADTalk!
In prior blog posts, we’ve written about the benefits of choosing the right IT system and the pitfalls of sticking with subpar band-aid solutions. So, what does the right system look like? The specific characteristics and features can vary from one company to the next, but we can tell you one kind of setup that you should avoid at all costs, and that is falling into siloed systems.
Of the thousands of companies we’ve worked with, we have seen many cobbling together IT solutions that just aren’t working for them. Though often very manual and inefficient, these systems may seem “good enough” and easier in the short-term than making a big change. But unfortunately, they inhibit a company's growth in the long term.
For many companies, their number one technology pain point lies in the frustrating realm of “band-aid solutions.” All too often, companies must cobble together platforms, systems, and programs to get the job done, but those pieces just don’t work together smoothly. A single task may require switching between Excel spreadsheets, Access databases, and any number of other tools, while various teams struggle to stay on the same page. Just as a band-aid is not a solution for a broken arm, this is not a sustainable alternative to integrated, modern software.
At Single Source, we're all about solving problems, from far-reaching, enterprise-wide business operations down to simply asking the question, "what if this functionality were even better?" That's exactly how Productivity Tools was born, to help out our Systems Administrator when implementing Infor Service Management and Syteline. Then we heard our customers wishing they had the same features, to make life just that much easier. So based on our experience with custom programing for these platforms, we bundled together the improvements we had made.
They say “The only constant is change,” but that certainly doesn’t make change any easier! Some of the most difficult changes a company can make revolve around technology. Even if your current ERP software has some quirks or limitations, it’s daunting to replace it when it technically “works” and has been getting by serving your team for years.
With Industry 4.0 going strong, the realm of industrial equipment is certainly exciting, and 2018 holds more promise than ever. Single Source has worked with clients in this industry for decades, so we like to keep a pulse on the trends and innovations. Here are a just a few of the latest developments, from technological to strategic to transformative.